Managing Conflict on Your Team
Managing Conflict on Your Team
De-escalation Techniques & When to Escalate Up
Built for: Head Counselors, Unit Leaders, Lead Teachers, and Frontline Supervisors
Running a team isn’t just about planning schedules—it’s about managing personalities, emotions, and occasional conflict. This ready-to-use training helps your leadership staff handle team dynamics with confidence and clarity.
✅ What’s Included:
Complete 45–60 Minute Lesson Plan: For directors and leadership staff to deliver during staff training
10 Real-World Conflict Scenario Cards: Engage your team in identifying, responding to, and learning from common interpersonal challenges
Supervisor Conflict Log (Editable): Empower your leaders to track and reflect on conflicts as they occur—with built-in coaching prompts and decision-making cues
🎯 Training Objectives: By the end of this session, your team will:
Learn the difference between de-escalating and escalating conflict
Practice 5 proven de-escalation techniques
Know exactly when to call in a supervisor or escalate a situation
Use structured documentation to track and follow up on issues
Each scenario includes guided reflection prompts to build skills and teamwork, not blame.
📂 File Format: Lesson Plan with Scenario Cards/ Supervisor Conflict Log Template
🔒 Licensed for single-organization use
Disclaimer: All Youth Development Pro training resources are intended for educational use by youth development professionals, educators, and program leaders. These guides are designed to support staff in navigating activities, behaviors, and sensitive conversations with young people in camps, afterschool programs, schools, and similar group settings.
While these materials include strategies for building social-emotional skills and team engagement, they are not a substitute for legal advice, mental health diagnosis, or therapeutic intervention. Facilitators should always follow their organization's policies, consult with supervisors as needed, and escalate any concerns requiring immediate attention to the appropriate authority.
Adult supervision is required for all activities involving children. Adapt all content based on the age, needs, and safety of your participants. Youth Development Pro and its affiliates are not responsible for how materials are interpreted or implemented in individual settings.
Always prioritize the physical, emotional, and psychological well-being of both participants and staff.